Washington was one of the fourteen states that decided to build their own Exchange instead of relying on the Federal Government to do so. The purpose of the Exchange is to provide subsidies for low-income people. The secondary purpose is to provide a way to compare plans. How is it doing?
The system has been up and running for twelve years. There are delays and time outs but for the most part it works pretty well. Calls to customer care can have up to a 30 minute wait but they are improving. Feedback I have received is the enrollment process, if working correctly, takes about an hour and is straightforward but you will need your tax return and Social Security numbers of anyone who is going to apply as well as income from all family members, even if they aren't applying. Where people are running into trouble is choosing a plan. The site gives a very brief description of the plans and you have to click into the plan to get more information and then click back out.
How can you compare plans inside the Exchange? Contact a licensed Broker who can review your situation, make suggestions, look in your price range and follow up when you apply and keep you updated as plans and the Affordable Care Act change.
Ken Williams CHFC CLTC CLU CHRS INC has been an independent health insurance broker for over 28 years, works with all group and individual plans and is certified and trained in the Affordable Care Act.
His phone is 425-539-2016